When you open an account, place a bet, or simply browse superace — some information comes to us. This page transparently explains what is collected, where it is stored, who can access it, and how you can control it.
A quick overview of what we do — and don't do — with your data.
Superace does not sell your personal data to advertisers or any third party. Your data is used solely to manage your account and improve our services.
All data transfers on superace are secured with SSL 256-bit encryption. Your password, payment details, and personal information are encrypted in a way that makes it completely impossible for third parties to access.
You have the right to view, correct, or request deletion of your personal data. Submit a request to superace's support team and action will be taken within 30 days.
Superace's data centers are ISO-27001 certified, maintaining both physical and digital security layers. Regular backups and penetration testing are conducted to ensure ongoing protection.
Superace only collects data that is genuinely necessary to provide its services. Unnecessary data is not retained, and older records are deleted after a set period.
You can unsubscribe from superace promotional emails or SMS at any time through Settings or by contacting Support. Opting out stops all marketing messages, though transactional and service-related notifications may still be sent.
Superace collects two types of data — what you provide directly, and what is gathered automatically from your usage patterns. Neither is retained without a clear purpose.
The name, date of birth, phone number, and email address you provide at registration. During KYC verification, your National ID or passport details are also collected.
RequiredDeposit and withdrawal records, along with the last 4 digits of your payment method. Full card or account numbers are not stored on superace's servers.
RequiredYour betting amounts per game, win/loss history, and session duration. This data is used for responsible gaming monitoring and service improvement.
For ServicesIP address, device type, browser version, and operating system. This data is used for fraud detection and platform optimization.
AutomaticConversations with our support team via live chat, email, or phone are recorded. These records help us maintain service quality and resolve disputes when needed.
For ServicesEvery piece of data collected at superace has a specific purpose. Here is a transparent breakdown of all the reasons your account data is used.
Superace obtains your consent before sending any marketing emails or SMS. During registration, marketing consent is a separate, optional step — it is not required. You can change your preference at any time through Settings.
Superace does not retain your data beyond what is necessary. However, financial transaction records and KYC data must be kept for an extended period to meet legal obligations.
Outside of legal obligations, if you request the deletion of your data, superace will action that request within 30 days — unless an active investigation or legal process is ongoing.
Superace employs multiple layers of security to protect your data, covering both technical and administrative measures.
No platform can guarantee 100% security on the internet. superace takes every reasonable precaution, and in the event of a data breach, affected players will be notified within 72 hours as required by law.
You have certain fundamental rights over your personal data. superace respects these rights and has processes in place to action them upon request.
To find out exactly what data we hold about you and how it is being used, contact Support. A full response will be provided within 30 days.
If any of your information is incorrect, you can have it updated. Some details can be changed directly in your account settings; for others, contact support.
Once your account is closed and all legal retention periods have expired, you can request permanent deletion of your data.
You may request a copy of the data we hold about you in a structured format (CSV or JSON).
You may opt out of marketing communications or profiling-based services at any time. Doing so will not affect your access to our core services.
In certain circumstances — such as when the accuracy of your data is under dispute — you can request that processing be restricted.
Email support@superace-baji.com with the subject line "Data Rights Request" and describe your request in detail. superace will respond within 30 days.
Superace strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.
Superace may update this Privacy Policy from time to time. Minor changes will be reflected by updating the date on this page. For significant changes, registered users will be notified by email in advance.
For any privacy-related questions, requests, or complaints, contact superace's support team directly.
When you create an account on any website, sharing some personal information is inevitable — most people understand that. But where that information goes, who can access it, and how long it's kept are questions far fewer people think to ask. superace believes you have every right to ask those questions, and every right to get clear answers.
Every time you log in to superace, details such as your device's IP address, login time, and pages visited are recorded automatically. This isn't surveillance — it's security. If anyone attempts unauthorised access to your account, this data is what helps detect it.
Many users wonder when depositing via bKash or Nagad — can superace see my mobile banking password? The answer is no. During payment, you are redirected directly to bKash or Nagad's own gateway. superace only receives confirmation that the transaction was completed — never your PIN or password.
Superace does not store full card or bank account numbers on its servers. Transaction records retain only the last 4 digits and the payment method name — in compliance with PCI DSS standards.
Before processing a withdrawal, superace requires a copy of your national ID or passport. This is a legal requirement — all licensed gaming operators must comply with Anti-Money Laundering (AML) regulations. Your KYC documents are stored in a secure, encrypted environment accessible only to authorized verification team members on a strictly limited basis.
Superace does not share KYC information with any advertising companies or data brokers. Data is only disclosed to law enforcement agencies when required by a court order, and only the relevant portions are shared.
While superace maintains the highest level of security on its end, a few personal habits can make your account even safer. Use a strong password — and keep a unique password for every site, not just superace. Enable two-factor authentication — it's available on superace at no cost. Avoid logging in over public WiFi. If you notice anything suspicious, report it to support immediately.
Superace will never ask for your password via email or SMS. If anyone contacts you claiming to be superace and requests your password, it is a phishing attempt — report it to our support team immediately.
This is usually straightforward to resolve. First, make sure your phone has a stable internet connection, then follow the steps below:
If the app needs an update:
Download the latest APK from the official superace website (for Android) or update through the App Store (for iOS). Older versions do not include the latest security patches — keeping your app up to date is essential.
If the app won't open at all:
First, fully close the app and reopen it. If that doesn't work, restart your phone. If the issue persists, clear the app cache — go to Settings → Apps → SuperAce → Storage → Clear Cache — then try again.
If Installation Fails:
On Android, you will need to allow installation from unknown sources — go to Settings → Security → Unknown Sources. Once you download the APK and open it, the install option will appear.
If none of the above steps resolve the issue, contact superace Support — mention your device type and Android/iOS version so the team can assist you faster.
You can bet on football and more than 20 other sports at superace. Getting started is just as straightforward as cricket betting — there are just a few things worth knowing first.
Go to the Sports Section:
After logging in, click on the "Sports" or "Betting" menu. The left panel will display a full list of available sports — Football, Tennis, Basketball, Kabaddi, Badminton, and more. Clicking on Football will bring up today's matches as well as upcoming fixtures.
Special Football Markets:
The simplest market in football betting is Match Result (1X2) — home win, draw, or away win. Other popular options include Both Teams to Score, Total Goals, and Asian Handicap. If you're just starting out, Match Result is the best place to begin.
Live Betting:
Superace offers live betting on major league matches including the EPL, La Liga, and UCL. Odds shift constantly throughout the match. Watching the first 10–15 minutes before placing a bet can help you make a more informed decision.
The Sports Events page lists the top matches of the week — check there to see which games have the best odds.
Your information is safe, your transactions are secure — register with superace and enjoy gaming in a trusted environment.